Confluence DB encoding from SQL_ASCII to UTF8.

Question

Hi,

Since the launch of confluence 7.x logs are throwing errors for non utf8 encoding in db.

Any one have changed confluence postgresql db encoding from SQL_ASCII to UTF8.

Even though we can do this using pg_dump,not sure this will hamper anyother existing functionality.

Any thoughts on this?

Shannon S · Answer

Hello Sarath,

I have not heard of any users encountering issues like that when fixing the collation on their database according to our procedure.

To confirm what you're saying, you've created a brand-new PostgreSQL database with the correct collation. You have already migrated your content over to it using pg_dump. Is that correct?

If you are still encountering the issue after that change, you need to make sure that everything is on UTF-8. Including file system, database, database tables, etc. See Troubleshooting Character Encodings for more details. You may find it helpful to pair up with a server and database admin for this if you don't have full server access.

Regards,

Shannon

sarath sasi · Answer

Have tried that.

But want to know if any hidden issues in bodycontent during conversion from SQL_ASCII to utf-8

Shannon S · Answer

Hello Sarath,

Thank you for contacting us about this. We have a knowledge base article on how to fix encoding in Postgres.

* How to fix the collation of a Postgres Confluence database

You can either do this using an XML export of Confluence, or with pg_dump. It won't affect any existing functionality so long as you follow these instructions:

* Create new database with the correct Collation and CType. Please refer to Database Setup for PostgreSQL

* Migrate the data to the new database with Pg_dump

Could you give that a try and let me know if you have any trouble?

Regards,

Shannon