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"Done" issues/stories automatically moving to next sprint after closing current sprint

Michelle Sullivan_2wlai2

We have inaccurate behavior with issues when closing a sprint.

Our "Done" status is in green color and last in the workflow.

When I close the sprint, some if not all issues automatically move to the next new sprint.

I've reviewed issues and can not find any common trend to explain the erroneous behavior of Done issues. Subtasks are also in Done status

Accepted answers

Leo_e8op2r

Hi @Michelle Sullivan,

Along with @Hernan Halabi - Elite IT Consulting Group answer Done/final status of your issue should be mapped to the final column of your scrum board

BR,

Leo

Michelle Sullivan_2wlai2

What do you have access to?

All comments

Hernan Halabi - Elite IT Consulting Group

have you checked that the issues have a resolution? it's important that it's the case. Jira considers issues as closed based on the fact that the ticket has a resolution not the ticket status.

Leo_e8op2r

Hi @Michelle Sullivan,

Along with @Hernan Halabi - Elite IT Consulting Group answer Done/final status of your issue should be mapped to the final column of your scrum board

BR,

Leo

Michelle Sullivan_2wlai2

Please provide steps to check the mapping of "done/final status of my issue". I need to share steps with my team member so he can verify or fix the issue.

Leo_e8op2r

Board --> Configure --> Column

Done/final status should be in the last (right most) column

Michelle Sullivan_2wlai2

Can we jump on a Skype call?

Michelle Sullivan_2wlai2

What do you have access to?

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