Cache problem when autopopulated to particular issuetype

Question

Hello Adaptavist,

Auto-populated some content in Description for a 'Bug' issue type in Particular Project, when we change the issue type from Bug to other, the description remains the same.

FYI: From other issue types to Bug, auto-populate is working as expected.

And also i have tried with

enableCache = {-> false}

Getting an error, please check attched screenshot.

Thanks,
Fayaz

PD Sheehan · Answer

Can you share screenshots of the behaviour mapping and the field configuration screens?

Fayaz Abdul_36gnrz · Answer

Hi @PD Sheehan

I have tried this too, but no luck.

And below is the code i have used before for particular project and issuetype is bug.

"

def desc = getFieldById("description")
def defaultValue = """
*Summary:*
*Steps to Reproduce:*
*Expected Results:*
*Actual Results:*
*URL:*
""".replaceAll(/ /, '')
// Only overwrite the description if it's not already set

if (!underlyingIssue?.description) {
desc.setFormValue(defaultValue)
}

"

Even after tried with your code, the issue is remains same.

Please let me know how to solve this.

Thanks,

Fayaz

PD Sheehan · Answer

Behavior script only executed when you change TO a project/issue type that is in the mapping.

When you change FROM a mapped issue type or project to one without mapping, then no script is executed.

So if you set your mapping to All Project and All Issue Types and start your script this way:

def myMapping = [projects: ['ABC', 'XYZ'], issueTypes:['Bug']]
def defaultDesc = """\
   Put your default desc here.
""".stripIndent()
def descField = getFieldById('description')

//only try to set defaults during issue creation
if (!underlyingIssue) {
    //check that the issue being created is in a context where we want the default
    if(issueContext.projectObject.key in myMapping.projects && issueContext.issueType.name in myMapping.issueTypes){
       descField.setFormValue(defaultDesc)
    } else {
      //clear the default, but only if user hasn't made any changes yet
      if(descField.value == defaultDesc){
          descField.setFormValue('') 
      }
    }
}