nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to set up a custom email account

Muriel LE PALLEC

I want to declare a new custom email address for my service desk project but I can't.

When I click on any of the three icones (MS, Google or Other) nothing happens. No error message either. I enclosed a capture of the screen with the debug mode from CHROME.

Comments

Manon Soubies-Camy

Hi @Muriel LE PALLEC and welcome to Community!

First, this is a public Community so you may want to remove the email shown in your screenshot

Have you tried to log out/log in again? Have you tried on a different browser? Can you show us the Console tab instead of the Elements one?

- Manon

Muriel LE PALLEC

Hello Manon,

I updated the ticket. Console snaphot enclosed I will try next using a different browser.

Muriel LE PALLEC

Same results after trying on IE and Firefox --> nothing happens

Consoles attached.

Manon Soubies-Camy

Thanks for these details! I'm afraid I can't help you further though, I don't reproduce the issue on my end. You should raise a request to Atlassian support, they'll be able to look into this on your Jira site.