Hey all,
We recently integrated Jira with Google Apps, which we use for a lot of our overall web services. It's been great to be able to log into Jira without managing multiple logins. However, there's been one snag.
Prior to integrating with Google I could stay logged into Jira more or less indefinitely. However, since integrating our users have found themselves constantly timing out. I looked into the issue and it seems like you can modify the timeout period (30 minutes default in Jira 4.4) by editing the file at <YOUR DEPLOYMENT>/WEB-INF/web.xml.
Unfortunately I can't seem to get to that file. I'm not sure if it doesn't exist for me since we're using the hosted solution or what. I would really appreciate some help or a workaround for this issue.