hi. team
I want to know how to compile the user there is a problem he immediately sent an email and directly on the service to jira service desk
Hello Sutri,
You want your user be able to send an email to raise a ticket in jira service desk ? If yes, you can do it, go to your project setting >email request and add your mail account.
You might find https://confluence.atlassian.com/servicedeskserver041/managing-the-email-channel-969530896.html worth reading
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