Customer Portal is not correct work with Behavior scripts

Question

I have tried to setup a Customer Portal but have there are a lot of different problems.

I had setuped a "standard" Jira, added a low of needed Behavior scripts

Then go to setup Customer Portal. In the Behavior setting I added mapping for the Customer Portal as well.

What I can see on the Customer Portal:

1. when I try to create a new request - sometime requests are not created. In the Console I can see there are a lot of errors

2. when I click on the button Create (on the Customer Portal) information in the fields are cleared!

Could you help me to solve it?

Thanks

Alex Koxaras -Relational- · Answer

Hi @Nataliia Lytvynenko

Without additional information we can't help you. You have to provide screenshots, as well as the behavior script and mapping you've done. We need to know more :)