Confluence Fails to start and throws an error

Question

Hi there,

I'm currently experience the following problem with my Confluence installation after a server reboot. There were no changes made on the installation except the config file confluence.cfg.xml. But now when i startup Confluence i get the following error in the browser:

Description : Could not load bootstrap from environment

Exception : NullPointerException:

mduduzi ndlanzi · Answer

i have removed the cfg.xml file and restarted confluence and still getting the same error.

robert Mugabuhamye · Answer

@mduduzi ndlanzi that means that your cfg.xml is somehow corrupted or not conform.
you could start by downgrade it to the previous version (make a back up ) or regenerate a new one :

https://confluence.atlassian.com/confkb/how-to-generate-a-new-confluence-cfg-xml-425461512.html