nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Confluence Server 7.0.3 hangs often (becomes unresponsive) after upgrade from version 6.15

oliverwi

Hello,

I have a plain vanilla Confluence Server installation on Debian. I have not installed any 3rd party plug-ins. I have about 5 spaces only and 3 users. The system used to work very well and very fast, AND very stable in version 6 but since upgrading to 7.0.3 I have stability problems. once or up to 3 times a day the server hangs and I need to systemctl restart confluence. Please help!

Accepted answers

All comments

Andrew_g4chs4

Hi,

Your title 'memory leak' but You said 'server hangs'. Could You please clarify how You decide that 'memory leak'? Something in logs?

B.R.

oliverwi

Hi,

Sorry I was jumping the gun here - I am not sure what the cause is. The symptom is that the server hangs and the restart helps. What information do you need in order to narrow down possible causes? Are there report of other users with that problem?

oliverwi

I am watching it for now

Andrew_g4chs4

Hi,

Sorry for long time answer. I recommend analyze log files first, maybe some interesting find here. https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

Also try increase memory for jvm. I have case when new app use more memory and won't work with previous volume (but in that case app won't start). Anyway try increase memory.

https://confluence.atlassian.com/doc/managing-application-server-memory-settings-32899336.html

If You have subscription also recommend send request to support team.

https://support.atlassian.com/contact/#/

For monitoring jvm memory usage https://community.atlassian.com/t5/Confluence-questions/How-to-monitor-Confluence-Heap-memory/qaq-p/1024637

B.R.

JiraYo

I have the exact same problem. Updated from 6.14.02 yesterday and confluence is locking up every few hours now. The logs say something about a possible memory leak, which is maybe where the OP got that from.

I looked through the logs and don't see any problems. We have many users and lots of plugins, so very different than op.

i see now that you have released 7.0.4 today (figures, i just upgraded yesterday) but the release notes are not available for it.

https://confluence.atlassian.com/doc/confluence-release-notes-327.html

can you point me to where those might be? its possible they have identified the issue already.

I will look at your post BR and see if i can find some more info this afternoon. I have already adjusted my memory limits higher years ago and the machine has 14gb of ram. When its locked up (unresponsive) its only using 50% of the available ram.

is it possible i have to update java on the server as well? or the confluence update has java. All my plugins are updated.

Oh and it should be mentioned i am on windows server 2016.

JiraYo

they now posted it.

https://confluence.atlassian.com/doc/issues-resolved-in-7-0-4-979415811.html

a bugfix release. I like the one that says it lags 30 seconds PER CLICK.. lol. i will apply this update tomorrow and see if it resolves the issue.

oliverwi

Thank you. I will also apply this now

oliverwi

UPDATE: Problem is still there. Had to manually restart every couple of days or so. Now I am doing nightly restarts and this seems like a good workaround.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

server

confluence-server