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Confluence page updates to be reflected in the linked JIRA ticket

Balaji Vijayakumar

Hi There

In my team we are using JIRA as a management tracking tool integrated to GitHub and confluence.

1. The user story is created for tracking purposes

2. The content of the user story ie requirements and acceptance criteria are documented in confluence page

I have linked the JIRA ticket with the confluence page and also the confluence page with the JIRA ticket.

However I am wondering how does the JIRA ticket get updates like say notification or comments to the JIRA ticket when anyone has made changes to the confluence page ?!

Reason for the feature is the Development team tracks their work in JIRA and would be good to be informed if any changes to the requirements are made in the confluence page for tracking

Kindly note this is not just linking the page or the ticket to each other , I am more interested to know how updates to each of the entity can be kept tracked.

Let me know if this is an existing feature that I need to educate myself about cheers

Accepted answers

All comments

mrcrandell.sw

The only way I can think to be notified of both the Jira issue updates and an updates to the linked Confluence pages, is to watch both. Then you will get notified when the Confluence page or the Jira issue is updated.

Balaji Vijayakumar

Thanks for your response. I was more interested to know if the "comments" or the "activity" section of the tickets would leave a trail of these updates happening

Like if you link a confluence page to the JIRA ticket the ticket has a activity log staying the ticket is linked to the confluence page

Like wise when a change to the confluence page is made would like to see if this gets reflected in the JIRA tickets activity as they are linked to each other

It's more for Development purpose so when we go back in time tracking the PR that is linked to the JIRA to know the story was implemented for the Version XX of confluence page requirements and not the latest

mrcrandell.sw

Ok, now I get what you are trying to do. I don't think there is a way out of the box to get the functionality you are looking for. There may be an add-on out there that does this specific thing but, I am not sure. Alternatively, you may be able to write an add-on to do it using the API. Sorry I wasn't more help.

Balaji Vijayakumar

Thanks Stephen for clarifying

unknown

Hi @Balaji Vijayakumar ,

There is a possibility to synchronize Jira issue to a Confluence page using Exalate synchronization tool.

This way if the Confluence page and Jira issue are under sync every change that is made to a Confluence page will be carried out by Exalate Proxy user on the Jiras end and vice versa.

Here is a link to Exalate home page: https://exalate.com/ . Let me know if you have any questions about this. I'd be happy to help!

Paz Grimberg

Hi @Balaji Vijayakumar ,

I believe Our C4J - Content Display for Jira app can help you

C4J enables you to view your Confluence pages inside your Jira issue view, and automatically notifies Jira users on changes made to the linked content.

C4J helps you ensure that the products are developed and launched according to the most up-to-date version of your specifications.

Please feel free to contact me if you have any questions about this

BR,

Paz Grimberg

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