Adding two approves in one issue

Fahad Siddiqui_ihrjma

I am adding one new issue related to access request.

Once the request is been raised.

1. user Line manger will approve.

Now i want to add one more approve.

I am adding two fields 

Filed Name:  Type

System Name: Select List (single choice)

Owner Name: Select List (single choice)

 

Now i want one the system name is selected the owner name must display automatically, also it should go to same owner for approval.

Can anyone assist?

 

 

 

 

 

 

 

Angélica Luz

Hi Sarmad,

Thanks for reaching out to Atlassian Community and thank you for the details.

We understand that dynamic fields would be good for the customers, so when they select an option, other fields will be automatically filled. 

On the Jira Service Desk (Cloud and Server), this option is currently not available. We have a feature request suggesting the implementation of this ability:

• Use of dynamic fields on forms

Please, click on vote and also watch to receive future updates.

On the feature, they mention an add-on, but I'm not sure if it will work in your case since it will be after the ticket is created. In this case, the best option is to manually select the approver internally or maybe create an automation, so if the issue matches (IF "System Name" = Option1) then select to edit the issue, select the field approvers and add the person who will approve when the field has this value.  

Regards,
Angélica