Cannot add new space

Question

I could not add a new confluence space even if I'm part of confluence-administrator group and I have explicit right to create a new space under Global Permissions. I could not see the 'create new space' link in the dashboard that I was able to see before. Any tips? Thanks!

Erwin Manuel · Answer

The cause is we have custom 'Global Layout' which is causing the add spave button to hide.

Bruna Griebeler · Answer

Hi Erwin

The button to add a new space should be in the Dashboard, below the "Get Started" title.

Also it supposed to have a link "Add Space" in the dashboard, between the links Invite Users and Add Pages.

If the links aren't there, you may create a space accessing this link directly:

http://<MyConfluenceURL>/spaces/createspace-start.action

Hope it helps :)

Giuliano C. · Answer

Looks like you've opened a ticket through https://support.atlassian.com.

As a first approach to this problem that you're experiencing, could please perform the following at your instance:

* Restart your Confluence;
* After please try to rebuild the content indices from scratch

https://confluence.atlassian.com/display/CONF35/Rebuild+the+Content+Indices+from+scratch

Also, if the action above doesn't solve the problem, could you please go to Confluence Admin > Look and Feel, then verify the following?

* Themes: See which theme you're using, switch back to the default if you're not using it already.
* Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.
* Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.
* Custom HTML: See if you have any custom HTML defined, if yes then reset to default.

Kind Regards