When ever any user tries to raise request in jira the field Request on behalf of user with user name appears, how same user dept name will appear automatically as his name appears.
Hi Sarmad, have you tried cascading fields?
Alternatively you could automatically set the department following the instructions in this page: https://confluence.atlassian.com/jirakb/populate-a-field-based-on-another-field-s-content-in-jira-server-649921383.html.
sorry dear but not satisfied with this. i need by default dept name appearing in customer portal.
So what you want is for the department to be auto populated based on the user who raises the request? Have you tried scripted fields?
Yes i want department to be auto populated .
No i didn't tried any scripted fields can you please assist
It looks like you're new here. Sign in or register to get started.
