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Microsoft Active Directory User Group Can't add?

John Tran_mhgwe1

So I configured my Active Directory but now it won't let me add users to the groups. Only telling me that the user cannot be added.

Accepted answers

Shannon S

Hello John,

Thank you for contacting us about this. Could you tell me which version of Confluence you're running?

Are you adding the users directly in Confluence, or trying to manage this in AD? Can you show us the error as you see it in the UI?

Have a look at this article, as it might help:

Trying to add Confluence users to a group throws "<directory> does not allow updates" error in logs

If that doesn't resolve your issue, I'd like to know what error messages you're encountering in your Confluence Server logs when the error occurs. See Working with Confluence logs if you need assistance in finding those logs.