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Copy attachments from one issue to another linked issue

Mihai Mihai

Hello,

We are trying to copy attachments from one issue to another. The issues should be linked with the "Parent/Child" issue link, and we would probably keep 2 script listeners to always keep the issues in sync between 2 projects.

What we have:

import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.attachment.Attachment
import com.atlassian.jira.issue.AttachmentManager
import com.atlassian.jira.ComponentAccessor
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.issue.link.IssueLinkManager
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.user.ApplicationUser
import org.ofbiz.core.entity.GenericValue
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue;
def linker = ComponentAccessor.getIssueLinkManager()
def commentMgr = ComponentAccessor.getCommentManager()
def issue = event.issue as MutableIssue
def project = issue.getProjectObject().getKey()
def attachmentManager = ComponentAccessor.getAttachmentManager()

def lastAttachment = attachmentManager.getAttachments(issue).last()
def issueLinks = linker.getOutwardLinks(issue.getId())
def subElements = issueLinks.findAll { it.issueLinkType.name.contains('Parent/Child') && it.destinationObject.getProjectObject().getKey() == 'Test'}
def newComment = event.getComment()
def originalAuthor = newComment.getAuthorApplicationUser()
def commentBody = newComment.getBody()
subElements.each {
if( commentBody != "")
{
commentMgr.create(it.getDestinationObject(), originalAuthor, commentBody , false)
}
}
subElements.each {
if(lastAttachment)
{
attachmentManager.copyAttachment(lastAttachment, originalAuthor, it.getDestinationObject().key)
}
}

You can ignore the comments part, but since there isn't an issue attachment added event, I'm not sure how else to do this.

The script does not give any errors, but attachments are not copied at all.

Thank you in advance!

Accepted answers

Ravi Sagar _Sparxsys_

Hi @Mihai Mihai

As @Fran Garcia mentioned use the Issue Commented event.

I tried trimmed version of your code and it works perfectly with slight change.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager

def issue = event.issue
def attachmentManager = ComponentAccessor.getAttachmentManager()
def lastAttachment = attachmentManager.getAttachments(issue).last()
def links = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())
def subElements = links.findAll { it.issueLinkType.name.contains('Parent/Child') }

def newComment = event.getComment()
def originalAuthor = newComment.getAuthorApplicationUser()

//return subElements*.destinationObject

subElements.each { it ->
if (lastAttachment) {

attachmentManager.copyAttachment(lastAttachment, originalAuthor, it.getDestinationObject().key )
}

}

I hope it helps.

Ravi

All comments

Fran Garcia

Don't understand exactly the problem, if you choose custom listener there is an issue commented event that will launch your script.

Ravi Sagar _Sparxsys_

Hi @Mihai Mihai

As @Fran Garcia mentioned use the Issue Commented event.

I tried trimmed version of your code and it works perfectly with slight change.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager

def issue = event.issue
def attachmentManager = ComponentAccessor.getAttachmentManager()
def lastAttachment = attachmentManager.getAttachments(issue).last()
def links = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())
def subElements = links.findAll { it.issueLinkType.name.contains('Parent/Child') }

def newComment = event.getComment()
def originalAuthor = newComment.getAuthorApplicationUser()

//return subElements*.destinationObject

subElements.each { it ->
if (lastAttachment) {

attachmentManager.copyAttachment(lastAttachment, originalAuthor, it.getDestinationObject().key )
}

}

I hope it helps.

Ravi

Mihai Mihai

Hello,

Thank you for your reply!

I used the 'issue commented' event and the script that you added which is much cleaner.

It does not give any errors, but attachments do not get copied to the linked issue. I tried adding an image inside a comment or editing an issue and adding both a comment and a file attachment during that edit.

Do I have to attach the file in a specific way?

Thank you!

Ravi Sagar _Sparxsys_

Is the name of your Issue Link exactly Parent/Child?

Ravi Sagar _Sparxsys_

Also check whether the linked issues are outward links or inward links. The code is only checking for outward links.

Mihai Mihai

Hello,

Actually, it was never working.

The one that was adding the comments with the images was the previous one that I initially added in the description and it was not disabled.

Mihai Mihai

Hello @Ravi Sagar _Sparxsys_

Correction - it does work, but only with images, not with any other file type.

Ravi Sagar _Sparxsys_

Not sure why it is not working for other files. I tried the same code with txt files. I will check.

Mihai Mihai

Hi @Ravi Sagar _Sparxsys_

I think I found something useful.

The problem might be coming from the "last" function, which does not seem to actually look for the last attachment.

For example, if an issue already has multiple attachments, it will only work with images for me.

If on an issue with 0 attachments I add any kind of file, then that one is copied to the linked issue.

Doing some more research I found on a thread that last does not work because attachments are sorted alphabetically.

Do you know any work-around for this?

Thank you!

Germán Isaurralde

@Mihai Mihai Check this out https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Get-Attachment-of-a-Trigger-issue/qaq-p/703656#U704315

The comment from André Ramos.

Amit Shaw

Hi Ravi,

I am using your above formula bet still getting the error.

I am using the script in automation and want that when ever any comments has been added in the ticket it will check if that attachment has been already there or not. if not then only it will attach it in the linked issues ticket.

Please help me resolve this.

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