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How to send all Issue comments via custom Email using script runner

Bunty

Hello All,

How to display all comments in custom email using script runner.

Thanks in advance,

Bunty

Accepted answers

Gezim Shehu [Communardo]

Weird... I though I already posted the answer, now that I check it doesnt show up.

Here

<%
def commentManager = com.atlassian.jira.component.ComponentAccessor.getCommentManager()
def comments = commentManager.getComments(issue)
for(comment in comments){
out << comment.body + "\n"
}
%>

All comments

Gezim Shehu [Communardo]

This should return all comments of an issue

def commentManager = ComponentAccessor.getCommentManager()

def comments = commentManager.getComments(sourceIssue)

Bunty

Hi Gezim,

Thanks for the reply.

Does the script work in Email Template to retrieve all comments?

Currently, i am using below script in Custom Email template in post function to display last comment in Email:

<% (transientVars?.comment)
out << transientVars.comment
%>

Thanks in advance,

Bunty

Gezim Shehu [Communardo]

In that case $comments.body - will return a list of strings (comment bodies)

Bunty

Thanks Shehu. It worked but it not in sequence all comments in one line.

Is it possible to restive date and time like sequence in the below:

Thanks in advance,

Bunty

Gezim Shehu [Communardo]

@Bunty in that case you can use something like this

<%
def commentManager = com.atlassian.jira.component.ComponentAccessor.getCommentManager()
def comments = commentManager.getComments(issue)
for(comment in comments){
out << comment.body + "\n"
}
%>

"<% %>" allows you to escape the GString template and run native Groovy code.

PS I'm writing in a separate answer, so this can be marked as accepted.

Cheers

Gezim Shehu [Communardo]

Weird... I though I already posted the answer, now that I check it doesnt show up.

Here

<%
def commentManager = com.atlassian.jira.component.ComponentAccessor.getCommentManager()
def comments = commentManager.getComments(issue)
for(comment in comments){
out << comment.body + "\n"
}
%>

Bunty

Thanks Shehu. It is working and i can see comments in sequence.

Sorry, I am new to scripting so i am confused in making changes to script.

One last question, can we retrieve author name and date in comments?

Thanks again,

Manikanta

Gezim Shehu [Communardo]

Glad to help.

Sure, to display the author you could use

<%
def commentManager = com.atlassian.jira.component.ComponentAccessor.getCommentManager()
def comments = commentManager.getComments(issue)
for(comment in comments){
out << "Comment by: " + comment.getAuthorApplicationUser().getDisplayName() +"\n"
out << comment.body + "\n"
}
%>

Sandhya_15r14x

Hi Shehu,

able to get the comments but all the comments getting in single line by using below

<%
def commentManager = com.atlassian.jira.component.ComponentAccessor.getCommentManager()
def comments = commentManager.getComments(issue)
for(comment in comments){
out << comment.body + "\n"
}
%>

example: getting like this

Comment1 comment2 comment 3

But i want every comment in next line as below

Comment1

Comment2

Comment 3

Kindly help on this

Sandhya_15r14x

@Gezim Shehu [Communardo]

Please can you guide me on above , all the comments should get in next Line

Regards,

Sandhya

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