nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

No Windows administrator rights for upgrade?

Daan Beaufort

I'm trying to update my Local Jira Core to version 8.4.1., running on my Windows 10 PC. During the installation process I receive the following message: You do not have write permissions to the existing installation directory.

I'm however the administrator (and only user) of the PC on which I want to do the upgrade. I have all the rights and Windows doesn't prompt me for my administrator password anyway.

So I don't know how to proceed now.

Accepted answers

Daan Beaufort

The solution was not in the read + write permissions (that can be changed per file but not per directory, even not with all the methods suggestions), but appeared to be even easier: I had to run the installer as an administrator. Starting it as a user with administrator rights wasn't enough.

Running as an administrator (right mouse button) worked and the installation succeeded.

But thanks a lot for your support!

All comments

Deepanshu Natani

You need to check if you have read + write permissions on the Jira installation directory.

In a windows system, it is usually C:\Program Files\Atlassian

Many times, windows does not allow write permissions directly and you need to explicitly enable these permissions.

Just make sure that you have read + write permissions on the Jira installation directory and your issue should be resolved.

Daan Beaufort

Hi Deepanshu,

Thanks for your reply and I think you touch the core of the problem here, but I cannot solve it. In Windows the read-only attribute of folders / directories cannot be switched off.

The attribute can be disabled for all files in the folder (& subfolders), which I did. That should be sufficient, but the update installer still stops with the same error message. I'm afraid it is triggered by the read only-attribute of the Atlassian folder of Jira subfolder, although every file within these folder can be changed or deleted.

BR Daan

Deepanshu Natani

Hi Dan,

Checkout this link : https://windowsreport.com/folder-reverting-to-read-only/

This may solve your issue.

Daan Beaufort

Running as an administrator (right mouse button) worked and the installation succeeded.

But thanks a lot for your support!

Tony Kirby

Checkout this link : https://softwareinspect.com/what-is-ctf-loader-and-how-to-disable-ctfmon-exe/

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-core

jira-core-server

version