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Unable to uninstall static plugin

navya k

When I'm trying to execute Jira Rest api to uninstall the plugin, facing below given error.

Error :

{
"errorMessage": "Cannot uninstall ${atlassian.plugin.key} because it is a static app.",
"subCode": "upm.pluginUninstall.error.plugin.is.static"
}

Rest API details :

DELETE /rest/plugins/1.0/${plugin.key}-key

Is there any way to delete static plugin?

Accepted answers

Krister Broman _Advania_

Hi,

A static plugin states that it requires a restart to function properly (https://developer.atlassian.com/server/framework/atlassian-sdk/static-plugin/) so in general, it should also be able to uninstall. Have you tried to use the admin interface and do you get the same issue then?

Can you state which plugin that you are trying to uninstall that may give people more info to resolve your issue.

All comments

Krister Broman _Advania_

Hi,

Can you state which plugin that you are trying to uninstall that may give people more info to resolve your issue.

navya k

@Krister Broman _Advania_ Thanks for replying.

We have restarted more than 20 times but still we face same issue.

It is a ghost plugin, we have no idea how it got installed. We want to uninstall it but it is not showing any options in UI.

This is how it is :

Krister Broman _Advania_

Huh....

That is.... interesting. So no vendor, version, modules and i dont think there actually is an app key either sort of feels like a default placeholder. If I would guess (because I have never seen this before) this is due to there being a registry post somewhere that does not have any data.

I can think of a couple of things to start searching for what this might be.

I would start by taking a backup of your system, go to the entities.xml file and search for <PluginVersion id=, you are going to see a list of installed plugins, check and see if you find a plugin without any values basically something like <PluginVersion id="" name="" key="" version="" created=""/>, if you find one that are lacking just some data, that would be suspect as well. Second place to search for the same is starting with the text "___ User Plugins ____________________________" which again could show this strange plugin. Either could give you more info to search for.

Second thing to try, go to your \JIRA\atlassian-jira\WEB-INF\lib directory, what i would search for is either a file with a strange file name, $.jar would be a big suspect, a file without any size would also be suspect.

navya k

@Krister Broman _Advania_

I could resolve it, Thanks a lot

There's a corrupted plugin, we followed below-given steps to remove it.

Stop Jira
Navigate until JIRA_HOME/plugins/installed-plugins
Remove the Corrupted.jar file
Start Jira

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