How to update issue Description field using Custom Listener from ScriptRunner?

Birgir Pálsson_cniaj3

I have a Custom Listener from ScriptRunner for the "Work Started on Issue" event implemented like this:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.event.type.EventDispatchOption
def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()


def im = ComponentAccessor.getIssueManager();
def i = event.issue
def userManager = ComponentAccessor.getUserManager();
def issueToChange = im.getIssueObject(i.id)
def user = userManager.getUserByName(currentUser.name)

def iType = i.issueType.name

if(iType == "Imputation"){
issueToChange.setDescription("hmm")
im.updateIssue(user, issueToChange, EventDispatchOption.DO_NOT_DISPATCH, false)
}

The script runs without an error when issue is set to the "in Progress" state.

In the History tab for the issue there is a record of the change made on the Description field:

But the Description field it self is empty!

Any ideas?

(It is on a local JIRA server installation version 7.8.0)

Thanks,

Birgir

 

Tuncay Senturk _Snapbytes_

That's odd,

Can you also try editing issue 

IssueService issueService = ComponentAccessor.getIssueService();
IssueInputParameters issueInputParameters = issueService.newIssueInputParameters(); 
issueInputParameters.setDescription("I am a new description"); 
UpdateValidationResult updateValidationResult = issueService.validateUpdate(user, i.id, issueInputParameters); 
if (updateValidationResult.isValid()) { 
   IssueResult updateResult = issueService.update(user, updateValidationResult); 
   if (!updateResult.isValid()) { 
     // Do something 
   } 
}

as described here.