gestion des autorisations sur les tickets

Fouzia Belarbi

Bonjour,

Je voudrais savoir si nous pouvons donner des autorisations spécifiques a un type de ticket

Exemple: Sur un projet j'ai deux types d'utilisateur, un utilisateur interne et un utilisateur externe 

l'utilisateur interne je voudrais lui donner l’accès a tout les types de ticket(Epic,Story, Tache ...etc

L'utilisateur externe je voudrais lui limiter les accès, et lui donner la possibilité de visualiser q'un seul type de ticket

comment puis je faire cette configuration s'il vous plait ?

 

Fran Garcia

I can't answer you in french but sure Google translate will help.

You can set issue security levels (in the project admin page, under permissions)

basically, you define wich roles or groups you allow to access every different issue security level.

You should create a new role (or use one of the existent that you are not using) in the project and put your external users there.

Then you define the security levels, let's say 'avec externe' and 'sans externe'. in the 'avec externe' you add every rol including that one you used for external users. In the 'sans externe' yoou include every role except that for the external users.

If you have already created issues that you don't want external to see, you have to give them 'sans externe' security level (you can do it easily with a bulk operation)

Then you have to create every issue with the right security level. You could automate this process with a postfunction or with an automation.

And that should be all.

 

Forgot to say that security level only restrict access to users that have permission in that project, so you have to add the external role to the permission scheme in any task you need them to do on their issues (and don't forget browse project permission)