I have upgrade JIRA from 6.4 to 7.0 I followed exactly the documentation but I can not get JIRA to startup.
BTW I have tried most of the solution of tickets that have similar error no luck. please I need help thanks
here is the log of catalina.out file:
A fatal error occured during initialisation. JIRA has been locked.
com.atlassian.jira.InfrastructureException: Error occurred while starting Plugin Manager. Unable to install bundle
at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:685)
at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:196)
at com.atlassian.jira.ComponentManager.start(ComponentManager.java:168)
at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:35)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$175(DefaultJiraLauncher.java:136)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$14/180980507.run(Unknown Source)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:356)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:226)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:126)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$173(DefaultJiraLauncher.java:92)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/497718868.run(Unknown Source)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:90)
at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:84)
... 5 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to install bundle
at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.installBundle(FelixOsgiContainerManager.java:585)
at com.atlassian.plugin.osgi.factory.OsgiPluginUninstalledHelper.install(OsgiPluginUninstalledHelper.java:49)
at com.atlassian.plugin.osgi.factory.OsgiPlugin.installInternal(OsgiPlugin.java:386)
at com.atlassian.plugin.impl.AbstractPlugin.install(AbstractPlugin.java:502)
at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:1175)
at com.atlassian.jira.plugin.JiraPluginManager.earlyStartup(JiraPluginManager.java:112)
at com.atlassian.jira.plugin.JiraPluginManager.start(JiraPluginManager.java:100)
at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:675)
... 22 more
Caused by: org.osgi.framework.BundleException: Could not create bundle object.
at org.apache.felix.framework.Felix.installBundle(Felix.java:2952)
at org.apache.felix.framework.BundleContextImpl.installBundle(BundleContextImpl.java:165)
at org.apache.felix.framework.BundleContextImpl.installBundle(BundleContextImpl.java:138)
at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager$BundleRegistration.install(FelixOsgiContainerManager.java:767)
at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.installBundle(FelixOsgiContainerManager.java:581)
Caused by: java.lang.IllegalArgumentException: Unable to parse header: com.atlassian.greenhopper.api.*;resolution:optional
at org.apache.felix.framework.util.manifestparser.ManifestParser.parseStandardHeader(ManifestParser.java:1734)
at org.apache.felix.framework.util.manifestparser.ManifestParser.<init>(ManifestParser.java:170)
at org.apache.felix.framework.BundleRevisionImpl.<init>(BundleRevisionImpl.java:118)
at org.apache.felix.framework.BundleImpl.createRevision(BundleImpl.java:1199)
at org.apache.felix.framework.BundleImpl.<init>(BundleImpl.java:96)
... 34 more
2016-06-16 09:36:48,838 localhost-startStop-1 INFO [c.a.jira.upgrade.ConsistencyCheckImpl] Checking JIRA consistency
2016-06-16 09:36:48,861 localhost-startStop-1 ERROR [c.a.jira.upgrade.ConsistencyCheckImpl] An error occurred during the consistency check
java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started.
at com.atlassian.jira.service.DefaultServiceManager.getServiceCache(DefaultServiceManager.java:638)
at com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:129)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.getServices(ConsistencyCheckImpl.java:175)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.ensureSingleService(ConsistencyCheckImpl.java:521)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkMailListenerAndService(ConsistencyCheckImpl.java:381)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkDataConsistency(ConsistencyCheckImpl.java:229)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkConsistency(ConsistencyCheckImpl.java:218)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.initialise(ConsistencyCheckImpl.java:182)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$175(DefaultJiraLauncher.java:137)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$14/180980507.run(Unknown Source)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:356)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:226)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:126)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$173(DefaultJiraLauncher.java:92)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/497718868.run(Unknown Source)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:90)
at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:84)
... 5 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2016-06-16 09:36:52,256 localhost-startStop-1 ERROR [c.a.jira.startup.JiraStartupLogger] Cannnot obtain JIRA system information
java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started.
at com.atlassian.jira.service.DefaultServiceManager.getServiceCache(DefaultServiceManager.java:638)
at com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:129)
at com.atlassian.jira.startup.JiraSystemInfo.obtainServices(JiraSystemInfo.java:611)
at com.atlassian.jira.startup.JiraStartupLogger.printStartedMessage(JiraStartupLogger.java:149)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.printJIRAStartupMessage(ConsistencyCheckImpl.java:198)
at com.atlassian.jira.upgrade.ConsistencyCheckImpl.initialise(ConsistencyCheckImpl.java:186)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$175(DefaultJiraLauncher.java:137)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$14/180980507.run(Unknown Source)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:356)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:226)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:126)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$173(DefaultJiraLauncher.java:92)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/497718868.run(Unknown Source)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:90)
at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:84)
... 5 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2016-06-16 09:36:52,268 localhost-startStop-1 INFO [c.a.jira.startup.JiraStartupLogger]
**********************************************************************************
JIRA 7.0.0 build: 70107 started. You can now access JIRA through your web browser.
**********************************************************************************
2016-06-16 09:36:52,426 localhost-startStop-1 WARN [c.a.jira.startup.JiraStartupLogger]
********************************************************************************************************************************************************************************************************
WARNING: JIRA's brute force password protection is not enabled. You should have <elevatedsecurityguard class="com.atlassian.jira.security.login.JiraElevatedSecurityGuard"/> in seraph-config.xml. Not having this configuration can cause known security risks. For more information please see https://confluence.atlassian.com/display/JIRA/.
********************************************************************************************************************************************************************************************************
<elevatedsecurityguard class="com.atlassian.jira.security.login.JiraElevatedSecurityGuard"/>
2016-06-16 09:36:52,469 localhost-startStop-1 ERROR [c.a.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.
2016-06-16 09:36:52,471 localhost-startStop-1 INFO [c.a.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA startup checklist failed.
2016-06-16 09:36:53,636 localhost-startStop-1 ERROR [c.a.j.s.services.analytics.JiraStartStopAnalyticHelper] Error trying to grab analytics from [com.atlassian.jira.service.services.analytics.start.WorkflowAnalyticTask]
java.lang.NullPointerException
at com.atlassian.jira.workflow.DefaultWorkflowSchemeManager.getActiveWorkflowNames(DefaultWorkflowSchemeManager.java:457)
at com.atlassian.jira.workflow.OSWorkflowManager.getSchemeActiveWorkflows(OSWorkflowManager.java:189)
at com.atlassian.jira.workflow.OSWorkflowManager.getActiveWorkflows(OSWorkflowManager.java:171)
at com.atlassian.jira.service.services.analytics.start.WorkflowAnalyticTask.getAnalytics(WorkflowAnalyticTask.java:40)
at com.atlassian.jira.service.services.analytics.JiraStartStopAnalyticHelper.getOnStartUsageStats(JiraStartStopAnalyticHelper.java:50)
at com.atlassian.jira.startup.AnalyticsLauncher.start(AnalyticsLauncher.java:30)
at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:63)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$175(DefaultJiraLauncher.java:140)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$14/180980507.run(Unknown Source)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:356)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:226)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:126)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$173(DefaultJiraLauncher.java:92)
at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/497718868.run(Unknown Source)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:90)
at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:84)
... 5 filtered
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2016-06-16 09:36:54,457 localhost-startStop-1 INFO [c.a.j.index.ha.DefaultIndexRecoveryManager] Latest index date: {2016-06-15 23:48:04}, Latest DB date: {2016-06-15 23:48:04}
2016-06-16 09:36:58,676 localhost-startStop-1 INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 426 MiB. Committed: 1187 MiB. Max: 2474 MiB
Non-heap memory : Used: 112 MiB. Committed: 114 MiB. Max: 1264 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 538 MiB. Committed: 1301 MiB. Max: 3738 MiB
---------------------------------------------------------------------------------
2016-06-16 09:36:59,088 localhost-startStop-1 ERROR [c.a.j.web.dispatcher.JiraWebworkActionDispatcher]
******************************************
JIRA startup failed, JIRA has been locked.
******************************************
