I need to help a team upload a CSV file to the Jira board, but I can't seem to figure out how to change the permission settings so this can be done by someone! Help!
Your friendly Jira Administrator will need to do this. It's not something that can be done without Jira admin permissions.
how do I figure out who this is?
If this feature is enabled on your Jira instance, log out and click the "Jira Administrators" link.
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