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Can't copy custom field to Assignee

Bruce Mohler

I was trying to apply @JamieA's answer from https://community.atlassian.com/t5/Jira-questions/Why-can-I-not-set-assignee-by-ID-Script-Runner/qaq-p/87404 as we're trying to copy a string value from a custom field.

The custom field is called "Last Assignee" and is a string.

This is the relevant code (including the stuff from @JamieA's response.

def cfLastAssignee = customFieldManager.getCustomFieldObjectsByName("Last Assignee").first()
def String newAssignee = cfLastAssignee.getValue(issue)
def thisUser = ComponentAccessor.getJiraAuthenticationContext().loggedInUser
def validateAssignResult = issueService.validateAssign(thisUser, issue.id, newAssignee)
issueService.assign(thisUser, validateAssignResult)

I'm sure I'm missing something simple. All suggestions welcome.

When I run the code above, it returns:

2019-09-20 15:32:00,106 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: BRUCE-1, actionId: 1031, file: <inline script>
com.atlassian.jira.exception.DataAccessException: Error while retrieving user with name 'xcarter@gumo.net(xcarter@gumo.net)'.
	at com.atlassian.jira.issue.fields.AssigneeSystemField.getUser(AssigneeSystemField.java:407)
	at com.atlassian.jira.issue.fields.AssigneeSystemField.getValueFromParams(AssigneeSystemField.java:488)
	at com.atlassian.jira.issue.fields.AssigneeSystemField.updateIssue(AssigneeSystemField.java:311)
	at com.atlassian.jira.bc.issue.DefaultIssueService.assign(DefaultIssueService.java:561)
	at com.atlassian.jira.bc.issue.IssueService$assign$3.call(Unknown Source)
	at Script2455.run(Script2455.groovy:55)

Accepted answers

Mohamed Adel

@Bruce Mohler

are you sure you need to get list of customfield objects using "getCustomFieldObjectsByName".

if you need to get only one customField object you can use getCustomFieldObject(customfiedID) and no need in this case to use first()

also second line need to be updated as below

def cfLastAssignee = customFieldManager.getCustomFieldObject(customfiedID)
def newAssignee = cfLastAssignee.getValue(issue).toString()

All comments

Mohamed Adel

@Bruce Mohler

are you sure you need to get list of customfield objects using "getCustomFieldObjectsByName".

if you need to get only one customField object you can use getCustomFieldObject(customfiedID) and no need in this case to use first()

also second line need to be updated as below

def cfLastAssignee = customFieldManager.getCustomFieldObject(customfiedID)
def newAssignee = cfLastAssignee.getValue(issue).toString()

Ilya Turov

You are trying to turn ApplicationUser into a string, while you need to get that user's username:

String newAssignee = cfLastAssignee.getValue(issue)?.username

Because that's what validateAssign expects to see, but instead it gets this weird 'xcarter@gumo.net(xcarter@gumo.net)' string which is definitely not a username.

Bruce Mohler

@Mohamed Adel when I execute that last line, it returns null. I would've expected it to return a string, no?

Bruce Mohler

@Ilya Turov when I paste that line into the Post Function edit window, it doesn't recognize "username" as a valid property of cfLastAssignee.

I assume I'm doing something wrong. Suggestions?

Mohamed Adel

did you used the right customFieldId. it should be like this

def cfLastAssignee = customFieldManager.getCustomFieldObject(12003)

Ilya Turov

suggestion is to ignore static type errors and still try running it

Bruce Mohler

@Mohamed Adel Is there an equivalent method using the name of the custom field? We have a dev environment and a prod environment and, wouldn't you know, the people who set them up ended up with different custom field numbers between them.

I tried getCustomFieldObjectByName("<customFieldName>") but it didn't like that.

Obviously, I'm struggling to figure out the libraries and interfaces and am a bit overwhelmed.

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