Incorrect Display Order for Sub-tasks on Board & Dashboard

Question

I create 7 Sub-tasks in workflow’s post-function using ScriptRunner (“Create a sub-task”). They are created and displayed in correct order in parent issue’s detail view screen.

Unfortunately, the display order is incorrect on a board and dashboard.

I’ve executed transition 3 times and each time generated Sub-tasks were displayed in different order on a board and Dashboard.

Issue display order:

1st transition order: 3, 2, 1, 7, 6, 5, 4

2nd transition order: 4, 3, 2, 1, 7, 6, 5

3rd transition order: 7, 6, 5, 1, 3, 2, 4

Board’s filter is “project = XYZ Order by Rank Asc” so as simple as it can be.

Jira version 8.3.2, ScriptRunner version 5.6.1.1

How to enforce correct display order for Sub-tasks on a board?

Thanks,

Paul

Paul_sudl0c · Answer

I've created a bug for ScriptRunner:

SRJIRA-3816: https://productsupport.adaptavist.com/browse/SRJIRA-3816

Paul_sudl0c · Answer

I suspected it is a Rank problem.

Interesting that when issues are created manually, everything is fine. So is the order on parent's detail view (looks like detail view is not using rank to display Sub-tasks)

Last question: is there any possibility to manage Rank while creating an issue, e.g. get another issue's rank and then make it "rank + 1" for an issue being created?

Nic Brough -Adaptavist- · Answer

Yes, it is down to rank, the rank is not an order of process, it's a position in a list.

I can't think of a way to make this sequence appear, other than doing something very complex with scripted fields, which would then remove ranking from the board.