How do I change the name from notification emails?

Adam Massey_86fkw1

I am new to JSD, and I have a very simple question that I can't seem to figure out in the settings pages. 

I am trying to do 2 simple things: 

 

1. Customize the initial auto-response my customers get when they first submit a ticket via email. 

2. Today the email notifications they get come from: External service desk <jira@domain.atlassian.net>). I would love to change that to something like My company name support team <jira@domain.atlassian.net>

How do I do this? I would think this would be a simple part of a set-up flow.

Thanks,

Adam

Tuncay Senturk _Snapbytes_

Hi,

There is an open ticket for this one which was created in 2016.

Vote for this issue.

https://jira.atlassian.com/browse/JSDCLOUD-702