How do I recover my private repositories ?

Question

I am certain that my private repositories should be available under the username: "decebal4art" but apparently I start afresh each time I log in with a google account and my old username does not seem to be associated to neither one of my addresses.

The username might be associated to an old work address of mine that does not exist anymore, but I am certain I should have access under one of my current gmail addresses if not a backup yahoo address.

Please help me recover my username.

Ana Retamal · Answer

Hi @Decebal Dobrica , I can see that there are repositories there. Please try logging in using the email address directly instead of using the Google login. If yo udon't remember your password, you can request a reset password email from the login page.

Let us know if you need anything else,

Ana

Decebal Dobrica_nka40h · Answer

You're right I do apologise, the account 'decebal4art' is the one I have access to, while the one I need is https://bitbucket.org/decebal2dac/.

Ana Retamal · Answer

Hi Decebal, welcome to the Community.

I've checked the Bitbucket Cloud account associated to this Atlassian account (the account you're using to log in to the Community) and I could see it's empty and it doesn't contain any repositories. The username is 'decebal4art', but I can confirm there's nothing there. My guess is that instead of logging into the old one, you've created a new account with the current email address.

Do you remember the email address you were using for your previous Bitbucket account? Can you try accessing with different email addresses that you own?

If you remember something else that can lead us help you find your old Bitbucket account, let us know and we'll be more than happy to assist!

Cheers,

Ana