nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Escalation

Fahad Siddiqui_ihrjma

Can we define Escalation levels in JSD? And how?

Accepted answers

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@Fahad Siddiqui

Hi Sarmad

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-escalations

is the right point to start

Cheers

Kurt

@Fahad Siddiqui

Hi Sarmad

just wanted to quickly follow up and ask if the provided documentation did help?

Cheers

Kurt

Fahad Siddiqui_ihrjma

yes Sir

@Fahad Siddiqui

Would be great if you could set the answer as accepted to give others who might have a similar question an indication that this might be helpful

Cheers

Kurt

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