Getting error "username and passoword incorrect" even using correct creadentials

Sindhu_nocofc

While login to JIRA  with right username and credentials getting error "username and password is wrong"

 

Note:I found in logs : On his name  as shown in below

tried to login but they do not have USE permission or weren't found. deleting remember me cookies

please suggest on the this.

Shamith Shankar

check user is in jira-users permission group in systems -->global permissions group