nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can I see when a Ticket has a customer answer?

HI guys,

At this moment, when a open ticket is answered by a client the status it doesnt change, i would love to see answered or something.

thanks

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If you want the status to change then use Automation. There is, I believe, a canned automation there or you can certainly create a custom on for this.

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