getting multiple emails for each field changed

Mordechai Cikk

For Jira  versions before 8, looking for a  way to limit multiple emails going out for every field changed on an issue.

We do want a notification of the issue being changed, but if 5 fields are changed, we do not want 5 separate emails...

Can this be limited? We are running Jira 7.9.

A helpful addon would also be considered.

 

Thanks

Mordechai

 

 

Yevhen Rohovets

Unfortunately, out of the box, there is only the "task change" event and if it is completed you will receive an email. If 5 changes are made at a time, and the Save button is pressed once, you should receive one email, otherwise, there will be 5.

You can limit/expand the capabilities of notifications, for example, using the plugin ScriptRunner, but you need to know how to write scripts