Display which Developers and QAers worked on an Issue

Question

We would like to display who from the Dev Group and who from the QA group have worked (been assigned at one point in time) on an issue. This would be read only and appear in the People section of the Issue display. Their participation can be found in the History section when you know who is in which Group but several Project Managers would like it brought forward to the main screen.

Any suggestions on how this might be accomplished would be greatly appreciated. We have custom fields and just need them correctly populated if and when the assignee is a member of either group.

Rich Wolverton · Answer

We do have ScriptRunner and are trying to figure out how to get the Dev and QA contributor for display. Looking to see if someone else already tackled the requirement.

The projects basic process is to:

1. Analyze the bug then puts it in Dev Teams queue

2. Member of Dev Team selects it, works on fix and then assigns it to QA Team queue

3. If member of QA Team passes it, it is assigned back to Management queue for analysis

Management would like to see the Dev and QA person under the people section of the main display.

Bastian Stehmann · Answer

Hi @Rich Wolverton

Do you have Script Runner or something like that,  then you could achieve this with a custom listener, I think.

If not, it will be harder.

Are the Devs or QAs only assigned in some status? Then it can be achieved with a post function maybe. If it can be every transition, you can try to add one transition for each group and add a condition, so that each transition is only visible for the right group.

Deniz Oğuz - The Starware · Answer

I haven't seen any add-on with this capability. If every assignee is logging work, there are add-ons that shows total time spent per user on the right hand side of issue.