Jira Service Desk not updated in one node after migration

sc_lt8t0d

Dear all,

We have migrate Jira Service desk to version 4.1.2 in our Jira data center but we just notice that the update has been done properly on Node 0 but note reflected on node 1.

Any idea how to solve this ?

Does it means we need to run the install on each node or is tehre a plug in caching or indexing issue ?

Thanks for help

regards

Angélica Luz

Hi sc,

I saw that you created a ticket with our support related to the same question and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may face the same issue.

Regards,
Angélica