Create filter If perticular set of people have not updated the comment

Question

I would like to search the issue that have not been updated in last X days by some of users

Scenerio

One team is updating comment daily in JIRA looking for an update but another team is not responding to that ticket since X days.

I need to list such tickets which are not updated by one team since X days.

Jakub Sławiński · Answer

Hi @rinkal ,

this is exactly one of the use cases which can be easily resolved by using Agile Dashboard addon.

Muhammad Ramzan_Atlassian Certified Master_ · Answer

You can easily achieve this using JQL Search Extensions for Jira & reports plugin, following query will get all those issues where members of group "Employee" did not add any comments. issue not in commentedByUser("membersOf(employees)") If you want to get issues where comments added by a group then use following query. issue in commentedByUser("membersOf(employees)") CommentedBetween can be used to find issues with comments added between particular dates. Expected date format is yyyy-MM-dd (year dash month dash day of the month) or dd-MM-YYYY , "2018-07-01")issue in commentedBetween("2018-05-26"

Inactive Stephen · Answer

Hi @rinkal

You'll need to consider an add-on for this.

One option is ScriptRunner which can cover this and other comment-based queries. You can see a whole list of comment-based options for ScriptRunner here.

Worth looking on the Marketplace to see what best suits your needs - there are plenty of other options :)

Ste