Manage Portal Access

Steve Dignard

I have 2 differents projects.  The first one is to use with some specific customers outside the organisation so I had set the Customer Permission to Customer who are added to the project.  My second one is for our IT Support so I had set Customer permissions to Customer who have an account on this Jira Site. 

But the way it's currently configured, all my esternal customre from project 1 can see both project portal an I only want them to see project 1.

How can I configure the security to restrict access to my IT Support page only to the internal employee (LDAP Active Directory list).  

 

Thank you

Radu

Hi @Steve Dignard ,

You can make the project closed / private and add your internal users in the customer section so they would see the portal in the help center.

External customer would see only 1 portal but internal would see 2.

Let me know if you manage on your own.

Cheers,

Radu