Activity notification for status

Question

Hi all,

Is someone knows how can I change the status notification view in Jira service desk (cloud)?

My exist notification:

My desirable view:

Thanks,

Maya

Maya Hocherman · Answer

thank you Angelica!

Maya

Angélica Luz · Answer

Hi Maya,

Thank you for reaching out to Atlassian Community!
Currently, it's not possible to customize the issue view on the customer portal.
We have some feature requests suggesting the implementation of this ability, but nothing specific to the status:
- https://jira.atlassian.com/browse/JSDCLOUD-3768
- https://jira.atlassian.com/browse/JSDCLOUD-8095

Feel free to raise a feature request on jira.atlassian.com (project JSDCLOUD) adding more information about why this feature would be important for your environment.

Regards,
Angélica