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ScriptRunner - Identify Cloned Issues via Listener

Roberto Luces

hello Community,

Is there a way to have a listener trigger when an issue is cloned.

I do not see issue clone as one of the Events you can associate to a listener.

I am aware that a "CLONE" triggers a "CREATE", would there be a way to check the issue on create for a specific attribute that signifies that it was cloned as opposed to created?

Any help is much appreciated!

-Roberto

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PD Sheehan

You are correct that you can only listen for CREATE event.

And I think that if your cloning process doesn't include either a summary prefix or clonners linked issue type, then there might not be anything in the event that will identify this as a clone.

Basically, if you can't tell from looking at any attribute of the issue that it was a clone rather than fresh ticket, then there is no way to know in the listener.

Roberto Luces

Hi @PD Sheehan ,

The cloned issue has the issue linked of "cloned by" that JIRA appends.

This is my code for trying to pick up when something is cloned:

Issue issue = event.issue
 UserManager userManager = ComponentAccessor.getComponent(UserManager)

def clonedIssues = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())?.findAll {it.issueLinkType.outward == "Cloners"};

if (clonedIssues) {
//Do all the processing I need to do since this is a cloned issue
}

Utilizing the above code I still cant seem to target only the issues that are created through clone as opposed to just naturally created.

Do you see anything faulty in code or is there a different way to asses?

The prefix of "clone" is not reliable since users can replace it before they initiate clone.

Thanks for the help!

-Roberto

PD Sheehan

IssueLinkType have 3 main attributes: name, outward description and inward description.

Looks like you were looking at the value of the outward description and comparing it to the string that matches the name.

Try either:

def clonedIssues = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())?.findAll {it.issueLinkType.name == "Cloners"}

def clonedIssues = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())?.findAll {it.issueLinkType.outward == "clones"}

nnallusamy

Hi @PD Sheehan , I have added the above code to Post-function of create transition to identify the CLONED issues and do come operation based on that.

But, It always returns EMPTY [] list. Is there any other way to do it (except listener)?

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