Green Hopper not exposing all Search query results

Question

We have an issue query that contains all project issues in various states including new, request review, ready for QA closed, etc.

so we set up this previously existing project into Greenhopper just now and do see a backlog on the custom agile dashboard - not using the classic view of course since that is being deprecated.

Question is while the new things show up on the backlog however the in progress items do not show up and they are also not manifesting themselves on the work GH board as well, so what do people do to their issue queries to make these items not in new or closed state, display on the work GH Board?

Are there tweaks needed elsewhere?

Thanks for your help

alan lippa · Answer

well we are kinda already doing that....the items we are after are categorized as components within the project.  Here is the query and looking at it I am not seeing why this would not work or confrom to what you are indicating...but still no items on the work protion of the board...project = PORTAL AND component = SAP ORDER BY status ASC, key DESC

alan lippa · Answer

well we are kinda already doing that....the items we are after are categorized as components within the project.  Here is the query and looking at it I am not seeing why this would not work or confrom to what you are indicating...but still no items on the work protion of the board...project = PORTAL AND component = SAP ORDER BY status ASC, key DESC

Thiago Ribeiro · Answer

Hi Alan,

Normally when using GH the best query for the Board is:

Project = all projects name order by Rank ASC

Then on the collums you can map all the statuses which will make the issues show on the Work Mode.

I hope it helps!