Searching for resolved tickets

Question

Hello,

When I use the search function to search for resolved tickets, one request type doesn't work. For example, I can search for resolved AND contract request and they all show up, but when I search for resolved AND other. Only 3 tickets show, but there are many more tickets under this request type.

Why is this the case?

Roman Kersky · Answer

may be try this jql:     status = Resolved AND text ~ "Other*"

Janine Mostert · Answer

Any clue as to why this could be?

Janine Mostert · Answer

Thanks but this doesn't work, no issues were found when I copy and pasted that in the search bar.

When I type in the search bar "resolved contract request" this works and turns into status = Resolved AND text ~ "contract request". All of these requests come up.

When I type into the search bar "resolved Other" this turns into status = Resolved AND text ~ Other. But only 3 requests show, whereas there are much much more?