when I upload attachment , jira reminder : ‘An internal error has occurred. Please contact your administrator’. In system config , The user has permission, and the attachment size is set to 20M, and the uploaded file is less than 20M.
Take a look inside <JIRA_HOME>/log/atlassian-jira.log
Also share portion which comes when you try to attach file.
Two more things you can take a look at,
- permissions on attachments directory inside Jira_Home
- Disk space available on Jira Home partition
You need to you check the logs. The log files usually contains the details regarding the error you are getting.
when I upload attachment , the attachment size is less than 1M, is OK。 but the attachment size is More than 1 M, jira reminder : ‘An internal error has occurred. Please contact your administrator’.
It's been solved， Thanks !
how?
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