Is there a way to trig a notification to the user picker field?

mani@123_24j82f

Hello All,

I know that we can create Event that we trig on state changes in workflows.
Can we do the same kind of thing, but not at state transition, but rather when a user field is filled.
For example, we have a custom user field "Validation owner". We would like that this owner is notified when this field is set and/or updated.

I tried with the below steps:

1.Under Actions click on Edit Notifications
2.Add a new notification at "Issue Updated" event
3.Select "User custom field value" and choose the name of your user picker field from the list.

Apparently, it sends a mail to the validation owner whatever the update which is performed on the issue,
whereas I would like it sends a mail to the validation owner only when the issue is set to him thru the Validation owner field, like we have Assignee receiving notification when the issue is assigned to him.

Is this possible?

Thanks in advance,

Manikanta

 

 

PD Sheehan

For that, you'll need some sort of event listener via scriptrunner.

Listen for the "issue updated" event (or perhaps all issue event), then examine the changelog to see if the "Validation owner" has changed. Then decide what you want to do with that information.

You could use the built-in "send a custom email" listener. The check for the "Validation owner" would be in the condition field.

If you'd rather send a built-in notification, you could instead choose "fire an event when a condition is true".

Again, the code to check the changed field will go in the condition. You can then pick an event of your choice (including a custom event). Then use the Notification Scheme to set the target recipient of the notification to the "current" user in the "user custom field". At the time of the firing, the current user will be the new user.

The code would look like this (for a condition)

changeItems.any { it.field == 'Validation owner' && it.oldstring != it.newstring }