nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do i optimise the kb articles presented in JSD?

Paul Fechner_git1xz

I read that Jira Service Desk uses machine learning to optimise the KB articles which are being presented.

Is this still true? I have read conflicting information suggesting it is purely based on what is in the summary field.

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