How can I add clients from a Microsoft Active Directory?

GBaquero

Hi
I need to add clients from several organizations that have Microsoft Active Directory each.

Is it possible to add them from AD and not have to do it one by one with your email address or by inviting them?  there are more than 200 clients

Users add them without problems by Active Directory, but I don't see how to add customers of the same way

Thanks and regards

JJ

Radu

Hi @GBaquero 

There doesn't seem to be a customer import/export/sync with AD on JSD. 

Regardless what happens I expect the customers will have to set up a password of sorts.

Looking at APIs you could write a short script for an export of those e-mails.

https://developer.atlassian.com/cloud/jira/service-desk/rest/?&_ga=2.114316036.2058143800.1566172046-425857541.1565767679#api-rest-servicedeskapi-customer-post

Another option is to go to a service desk and paste a list of those e-mails.

You could add more customers if you had something like bob@mymail.net, jane@yourmail.com, tony@hermail.info, john@nomail.home .

Hope this helps.

Cheers,

Radu