Hi,
I am unable to delete or deactivate users, I am logged as confluence admin.
When deleting, the process is never finished (0% complete) and there is error under the process bar:
"There was an error during user deletion: java.net.ConnectException: Connection refused: connect. Please check your log files for more details."
When deactivating the user, I get red error:
"User XY could not be disabled. The directory may be read-only."
When I try to remove the user from group confluence-users, I get red error:
"Could not remove user XY as a member of group 'confluence-users'. Check your server logs for more information."
Can you help me? Thank you very much
In atlassian-confluence.log I found:
2019-08-15 14:46:10,603 ERROR [http-nio-8090-exec-35] [bucket.user.DefaultUserAccessor] removeMembership Failed to remove 'username' as a member of 'confluence-users'
-- referer: http://confluenceserver:8090/admin/users/editusergroups-start.action?username=username | url: /admin/users/editusergroups.action | traceId: 8b79a86746b0860f | userName: admin | action: editusergroups
com.atlassian.user.EntityException: com.atlassian.crowd.exception.runtime.OperationFailedException: org.apache.http.conn.HttpHostConnectException: Connect to JIRAseverIP:8080 [/JIRAseverIP] failed: Connection refused: connect
at com.atlassian.crowd.embedded.atlassianuser.EmbeddedCrowdGroupManager.removeMembership(EmbeddedCrowdGroupManager.java:223)
hundreds more lines
2019-08-15 14:46:11,626 ERROR [http-nio-8090-exec-35] [bucket.user.DefaultUserAccessor] removeMembership Failed to remove 'username' as a member of 'jira-servicedesk-users'
-- referer: http://confluenceserver:8090/admin/users/editusergroups-start.action?username=username | url: /admin/users/editusergroups.action | traceId: 8b79a86746b0860f | userName: admin | action: editusergroups
com.atlassian.user.EntityException: com.atlassian.crowd.exception.runtime.OperationFailedException: org.apache.http.conn.HttpHostConnectException: Connect to JIRAseverIP:8080 [/JIRAseverIP] failed: Connection refused: connect
at com.atlassian.crowd.embedded.atlassianuser.EmbeddedCrowdGroupManager.removeMembership(EmbeddedCrowdGroupManager.java:223)
hundreds more lines
2019-08-15 14:46:11,633 WARN [http-nio-8090-exec-35] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #69497813)
-- referer: http://confluenceserver:8090/admin/users/editusergroups-start.action?username=username | url: /admin/users/editusergroups.action | traceId: 8b79a86746b0860f | userName: admin | action: editusergroups
2019-08-15 14:48:45,831 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Found USE permission with no associated username or group: [USECONFLUENCE,0,null,null,null]
