nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Integrate Jenkins with JIRA

Maro Hamamjyan

Hello,

I have installed Jenkins on my Windows, Installed the JIRA Plugin, configured the web hook in JIRA, but seems it is not working. No error occurs, just it seems that Jira is not connected to Jenkins and I think I have wrong configuration in Jenkins.

What should be the URL for JIRA sites (Specify the root URL of your JIRA installation, like http://issues.apache.org/jira/) ? Credentials?

Thanks in advacne

Accepted answers

Dario B

Hello @Maro Hamamjyan ,

In order to answer your questions:

The URL for the Jira site is the one you use to connect to Jira in your browser. For example, in your case since you are using Jira Cloud (replace NAME with your Jira Cloud instance name): https://NAME.atlassian.net
The credentials that you have to use in Cloud are: the email address you use to log-into Jira (in other words, your Atlassian Account) as the username and the API Token as the password.

However, in case this won't help, can you please provide more details on what you are doing (the exact steps you are following) and what is failing?

Cheers,
Dario

All comments

Dario B

Hello @Maro Hamamjyan ,

In order to answer your questions:

The URL for the Jira site is the one you use to connect to Jira in your browser. For example, in your case since you are using Jira Cloud (replace NAME with your Jira Cloud instance name): https://NAME.atlassian.net
The credentials that you have to use in Cloud are: the email address you use to log-into Jira (in other words, your Atlassian Account) as the username and the API Token as the password.

However, in case this won't help, can you please provide more details on what you are doing (the exact steps you are following) and what is failing?

Cheers,
Dario

Maro Hamamjyan

Hello Dario,

Many thanks for you reply and readiness to help!

I am not using could, JIRA is on server in my case. I entered the URL of Jira In add sites and added Credetioal (in my case it is not working with email address but the windows username and password), after validation I got the error:

A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.

Stack trace

java.lang.NullPointerException
 at hudson.plugins.jira.JiraSite$DescriptorImpl.doValidate(JiraSite.java:1190)
 at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
 at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
 at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
 at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:77)
 at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
 at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
 at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
 at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535)
 at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
 at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
Caused: javax.servlet.ServletException
 at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:797)
 at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
 at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280)
 at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
 at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
 at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
 at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676)
 at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
 at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1623)
 at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
 at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128)
 at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
 at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
 at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
 at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
 at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
 at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
 at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
 at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
 at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
 at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
 at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
 at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
 at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
 at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668)
 at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
 at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
 at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
 at org.eclipse.jetty.server.Server.handle(Server.java:502)
 at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
 at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
 at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
 at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
 at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
 at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
 at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
 at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
 at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
 at java.lang.Thread.run(Unknown Source)

Maro Hamamjyan

Hello Dario the problem described above is solved, but I still get issues to make the job in Jenkins work automatically. I have followed this tutorial https://www.youtube.com/watch?v=IYx3x2oVvZc,

in my case when adding the word "build" in comments does nothing in Jenkins. Maye that be because I had to use not the main site URL in Sites URL in Jenkins, but exactly the project URL? How is Jenkins being connected with Jira webhook? Is this URL enough to make the webhook work? http://localhost:8080/jira-trigger-webhook-receiver

Dario B

Hi @Maro Hamamjyan ,

Before going any further please confirm my understanding:

You are using Jira Server
You have both, Jira and Jenkins installed on the same machine
You have correctly configured the plugin on Jenkins side with Jira base URL and credentials
You have configured the webhook on Jira side but when you comment an issue no build is triggered.

If my understanding is correct, then the first thing is indeed to make sure you are using the correct URL in the Webhook confirguration.

I can see you are just using the same URL shown in the video but please notice that your URL can be different. As written in the Jira trigger plugin for Jenkins instructions:

3. Set URL to: ${Jenkins URL}/jira-trigger-webhook-receiver/ e.g. http://localhost:8080/jenkins/jira-trigger-webhook-receiver/

Please review the instructions by clicking on the below link and, in case you won't still be able to trigger builds, please refer to the troubleshooting section:

https://github.com/jenkinsci/jira-trigger-plugin
Troubleshooting

Build is not triggered

Firstly, enable Jenkins logging at FINE level for troubleshooting: com.ceilfors.jenkins.plugins.jiratrigger.webhook. You should see "Received Webhook callback ..." log messages when Jenkins is receiving webhook events from JIRA.

If you are not seeing anything in the log, your problem will either be in JIRA configuration or the network connectivity in between JIRA and Jenkins:
- Make Webhook configuration more lenient for testing:
  - Remove JQL configuration in JIRA Webhook page if you configure one
  - Try to update an issue again and check if you are getting the logs now. If not, you might have network connectivity problem, proceed below.
- If using JIRA Cloud:
  - Your Jenkins must be hosted with 80 or 443 port
- If you own JIRA Server:
  - SSH to JIRA machine.
  - Try to cURL Jenkins URL and make sure that you can get a response back.
  - If you are getting a timeout, your firewall rule might be blocking JIRA Webhook events to be sent to Jenkins. You'll need to fix this for this plugin to work.
If you are seeing "Received Webhook callback ..." but your build is not triggered, your configuration for this plugin in Jenkins might be too restrictive, please double check.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

atlassian-marketplace

jira

jenkins