Are you using the right account?

Lucas Teixeira_r48r8g

"Create a unique username for Bitbucket Cloud"

I already have and account and is "lat94" but I cannot access because of some new conflictual stuff being added to bitbucket

I got into my account last week but after I erased my browser data it's gone again! Even knowing my password and email it prompts to enter a new user! 

Bastian Stehmann

Hi @Lucas Teixeira ,

 

I think it will be best to reach out to the Atlassian Support in this case, they will be able to check what's up with your account.

You can find the support here https://support.atlassian.com/contact/