I am trying to remove or at least de-activate a staff who has left our organization. I have removed them from "administrators" of the user management group but I cannot remove them off the "site admin" group. Is there some other process or place where I need to remove them from "Organizational Adminstrator"?
Thank you
Hi @Paul Leung Managing Site Admins is a bit different than managing regular admins. This doc page should help you out: Invite and remove users - Atlassian Documentation.
Hi,
I had the same issue.
Fix:
- Go to https://admin.atlassian.com and sign-in if prompted.
- Click on your Organization name.
- Click on Settings >> Administrators.
- Remove the User.
- Go back to User Management and you'll be able to Revoke Site Access for this user.
Hope this helps.
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