Creating a new page loads forever

Question

Hello,

I was able to create a space to work on but now when I try to create a page in said space the loads just loads forever.

I have read several threads in the forum about this issue but non of those solve my problem.

In an unrelated note (or maybe it is related) I changed the base URL from 172.24.1.36:28090 to confluence.masterunitmanagement.com:28090 but when I try to access through confluence.masterunitmanagement.com:28090 I get a timeout, I can only acces through the IP adress (no thread in the forums about that and to change the URL I did as specified in the documentation)

I have this in the logs if it can help :

ERROR [http-nio-28090-exec-5] [[Standalone].[localhost].[/].[file-server]] log "Servlet.service()" pour la servlet [file-server] a lancÃ© une exception
-- referer: http://172.24.1.36:28090/pages/resumedraft.action?draftId=2326530&draftShareId=2d4b4cad-2f52-4bbc-a7e0-af171b734519& | url: /s/d41d8cd98f00b204e9800998ecf8427e-CDN/fr_FR/8100/b0984b7297905b7c7bd946458f753ce0130bfc8c/a2c983784b6b79daf0f4042714c834ee/_/download/contextbatch/css/request-access-plugin,-_super/batch.css | traceId: babf95f21a64c412 | userName: m.thevenet
java.lang.RuntimeException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Relais brisÃ© (pipe)
at com.atlassian.plugin.cache.filecache.impl.StreamsCache.streamFromFile(StreamsCache.java:140)

Stephen Sifers · Answer

Hello,

Thanks for reporting your issues along with including some of your log output when this problem is occurring. The first thing that might be the issue would be permissions within your server which is preventing Confluence from function properly. There is a reference post of a customer who had a similar issue that we would suggest reviewing. Please take some time to review the accepted answer on this post; Confluence not start up

If you’re still having the issue after this, please reach out and let us know.

Regards,
Stephen Sifers