Replace Parse Marker "—-—-—-—" by Custom Value

Question

Hey there Guys,

can't find any useful stuff about this:

Is it Possible to replace the parsing marker "—-—-—-—" in jira generated mails by a custom one?

Thanks!

Regards

Manuel

Angélica Luz · Answer

Hi Freddy,

Welcome to Atlassian Community!
It's possible to edit the HTML and CSS for customer notifications, so you can remove this marker.
Please, go to the Project settings > Customer notifications > Edit template.
You can find more details on the documentation below:
- Managing service desk notifications

Regards,
Angélica