Hello I am facing the following issue after 8.3.0 upgrade: - Atlassian JIRA service won't start showing this error And in the events Viewer i can't spot some errors but the amount of info it provides is useless "Incorrect Function" .... - I need some helping hand since I've been looking for a solution and couldnt fix it. I don't really know how to debug this, looking at the forums I've already tried to: * Do the service.bat remove, reboot, and dot the service.bat install and it did not do the job * looks like there's a problem with java i dont get to understand because the evnirment variables has't changed, they are exactly the same as in the previous version * Enviroment Variables JAVA_HOME JRE_HOME are exactly the same as they were before the upgrade Thank You

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Jira Service doesn't Start after 8.3.0 upgrade

Adria Alonso

Hello

I am facing the following issue after 8.3.0 upgrade:

- Atlassian JIRA service won't start showing this error

And in the events Viewer i can't spot some errors but the amount of info it provides is useless "Incorrect Function" ....

sin titulo 2.png

- I need some helping hand since I've been looking for a solution and couldnt fix it.

I don't really know how to debug this, looking at the forums I've already tried to:

Do the service.bat remove, reboot, and dot the service.bat install and it did not do the job
looks like there's a problem with java i dont get to understand because the evnirment variables has't changed, they are exactly the same as in the previous version

Enviroment Variables JAVA_HOME JRE_HOME are exactly the same as they were before the upgrade

Thank You

Accepted answers

Adria Alonso

I've Solved It!

It's been a little tricky but my Windows service was aiming to incorrect JVM

Thank you

All comments

Charlie Misonne

Hi Adria

What I notice in your log is the message about the application not being a valid Win32 application.

There can be multiple reasons for that. Please read this KB article.

I see you have a space in your java path. Try using the Windows short notation: C:\Progra~1\Java or C:\Progra~2\Java depending on the correct location of your 32/64bit installation.

Adria Alonso

Hi Charlie,

Thank you for your quick reply.

I'm keeping the article you mention,

I'll update with this issue status

Adria Alonso

I've Solved It!

It's been a little tricky but my Windows service was aiming to incorrect JVM

Thank you

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