What is the best way to do this?
Hi Gleb, unfortunately this is not out of the box in jira.
You need to use script runner add-on to accomplish this.
Negin
Hello @Gleb Kartashov
As mentioned by @Negin Nafari that you can't do this out of the box. But if you have paid plugin like script runner or Automation for JIra then you can do this.
I did something similar with script runner, sample script is here
https://gist.github.com/tarunsapra/e2f2e5de899c7c52a39fbee2630ef343
Wow! Thanks for the code, but how do I set up listener/service to track when the issue should transition? I need to do this when current time is same/esceeds custom dateTime field value
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